Shipping policy

Last Updated: 19 Oct 2023

Thank you for choosing Wiggies, your trusted e-commerce pet store. We are committed to providing you with a seamless and satisfying shopping experience. Please take a moment to review our Shipping Policy, which outlines the terms and conditions related to the delivery of your pet products.

 

1. Shipping Times

1.1. We strive to process and ship your orders as quickly as possible. Our standard processing time is two business days.

1.2. Shipping times may vary based on your location and the availability of the product. Typically, you can expect your order to arrive within 14 business days from the date of shipment.

 

2. Shipping Methods

2.1. We partner with trusted carriers to deliver your orders. The specific carrier and shipping method may vary based on your location and the weight of the package.

2.2. We offer standard shipping options for most products. If expedited shipping is available, you will have the option to select it during the checkout process for an additional fee.

 

3. Shipping Fees

3.1. Shipping fees are calculated based on the weight and dimensions of the products in your order, as well as your shipping address.

3.2. We may offer promotions or discounts on shipping from time to time. Be sure to check our website for any ongoing promotions.

 

4. Tracking Your Order

4.1. Once your order is shipped, we will provide you with a tracking number and a link to track your package's progress.

4.2. Please allow up to 24 hours for the tracking information to be updated by the carrier.

 

5. Delivery Delays

5.1. While we make every effort to ensure timely delivery, please note that shipping times are estimates and not guaranteed.

5.2. Delays may occur due to factors beyond our control, such as weather, carrier disruptions, or other unexpected events. We appreciate your understanding in such situations.

 

6. International Shipping

6.1. At this time, we only offer shipping within the United States for online orders.

 

7. Weekend and Holiday Shipping

7.1. Our carriers do not typically deliver on weekends or holidays. Orders placed on a Friday, over the weekend, or on a holiday will be processed the following business day.

 

8. Address Information

8.1. It is your responsibility to ensure that your shipping address is accurate and complete. We will not be responsible for orders shipped to incorrect or incomplete addresses provided by you.

 

9. Shipping Confirmation

9.1. You will receive an email confirmation when your order is shipped. If you do not receive this email within the specified processing time, please contact our customer service team.

 

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Wiggies, 15814 Champion Forest Dr # 1958, Spring, TX 77379

405-759-0398

Wiggiespets23@gmail.com

Thank you for choosing Wiggies for your pet supply needs. We are committed to providing high-quality products and timely delivery to meet the needs of your beloved pets.